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Shipping & Returns
Most of our items are Made to Order. Please check every item before paying. For Made to Order pieces please allow at least 2 weeks before delivery. Orders will be send 2 weeks before the wedding day. If the item you ordered is Out of Stock, we will let you know as soon as possible and give a refund if you would like to cancel the order. If you would like your headpiece earlier, please indicate what day you would like to receive it or collect it on the comments.
UK Standard 3 - 4 working days: £6
UK First Class 1- 2 working days: £8
For faster UK delivery we offer an express service using Royal Mail Special Delivery, courier or equivalent:
UK Next day Express Service before 1pm- Order before midday, Monday to Thursday only £12
International EU 4 - 5 working days: £20
Rest of world 5 - 7 working days: £25
Rest of the world Express 1 - 2 working days: £90
Please allow up to 3 weeks for Sash & Luna veils delivery as veils are Made to Order.
Bespoke pieces and pieces Made to Order
For these pieces is not possible any refund or exchange.
Pieces in stock
If you are not happy with the piece or you changed your mind you can return the piece to us. Contact us 48 after receiving the item via email explaining the reason of the return. If your piece arrived damaged, please contact us as soon as you receive it. For returns, the item must be in perfect conditions, unused and well packed, as you received it. Please note that shipping costs will not be refunded or reimbursed.